socha zyada flexible support milega par thoda disappointed hoon
Mujhe laga tha ki support hours mere working time se match karenge, par aisa nahi hua. Training sign-up ke waqt aur dialer setup mein help chahiye thi, lekin jab support call kiya toh timing meri working hours ke bahar thi. Thoda ajeeb laga kyunki main soch rahi thi ki remote workflow software hai toh shayad client-centric aur flexible support milega. Agar updates ya database mein kuch problem aaye, toh us samay turant call karna chahiye tha, lekin mujhe wait karna pada. Ek baar phir socha toh realize hua ki shayad yeh expectations realistic nahi thi. Par main yeh bhi bolungi ki invoicing aur payment process smoothly chala, woh toh theek tha. Lekin overall support ka timing meri life ke saath match nahi kiya, isliye main thoda confuse hoon ki ye fit rahega ya nahi.