Socha tha zyada support milega, par thoda khud se karna pada
Maine expect kiya tha ki onboarding ke dauran poora support milega, par jo mila wo thoda alag tha. Training sessions acche the, aur software setup karne mein clarity thi, lekin agar kuch technical issues aate toh kaafi self-troubleshooting karni padti thi. Support team se contact karna hua, par kabhi kabhi response thoda late hota tha, jo urgent situation mein dikkat create karta tha. Dialer aur database features smoothly chal rahe the, lekin kuch automatic updates ki wajah se mujhe khud se settings check karni padi, jo thoda inconvenient laga. Ye zaroor hai ki telephonic support generally helpful tha, par jitni help chahiye thi utni prompt nahi thi. Sign-up aur payment process straightforward tha, isme koi problem nahi aayi. Overall, software aur training se main kafi khush hoon, par support aur communication mein thoda improvement zaroor hona chahiye.