Socha tha zyada simple hoga, par labels confusing hain
Training aur onboarding module ko use karte waqt mujhe laga ki jo wording software mein use ki gayi hai woh zyada clear nahi hai. Expected tha ki labels aur instructions straightforward honge, par kai baar mujhe lagta tha ki instructions samajhne mein time lag raha hai. Kuch terms jo use kiye the, wo mujhe thodi unnecessary lagin, jisse workflow mein interruptions aaye. Dialer aur calling tools ko samajhna thoda straightforward tha, par database feature mein confusion hui. Training sessions mein bhi yehi confusion repeat hui jahan mujhe explain karna pada ki mera kya matlab hai. Software ke updates automatic aate hain, jo acha hai, lekin phir bhi agar instructions clear nahi honge toh users ko problem hoti rahegi. Payment aur invoicing process mein koi dikkat nahi thi, woh okay tha. Main soch raha tha ki onboarding aur training thode better honge, par experience thoda alag raha. Overall mujhe laga ki software thoda zyada polished ho sakta hai wording ke mamle mein, takki har koi asaani se samajh sake use.