Socha tha zyada responsive milega support team se
Mujhe thoda disappointment hua jab maine expect kiya tha ki support team jaldi se meri queries ka jawab degi, lekin response time zyada tha. Pehla call support se theek tha, unhone patiently mera problem suna aur solutions bhi diye. Lekin jab main dusre baar phone kiya, tab unka response dheere dheere mila, aur multiple baar mujhe repeat karna pada apni baat. Kabhi kabhi call cut bhi ho gayi beech mein, jo frustrating tha. Overall, komunikeshan mein garbar hui, par documentation jo training ke saath mili thi, woh acha tha aur kaafi madadgar laga. Mujhe lagta hai ki agar support thoda proactive aur timely hota, toh experience better hota. Phir bhi main ye nahi kahunga ki ye completely bekar hai, kyunki kuch cheezein sahi thi, bas consistency nahi thi.