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WFHI review

Socha tha zyada responsive milega, par kaisa mila?

2 out of 52 of 5Verified purchaseTraining and onboarding

Socha tha zyada responsive milega, par kaisa mila?

Training ke shamne mera expectation tha ki feedback bohot jaldi milega aur doubts ko turant clear karenge, specially jab onboarding flow mein thoda confusion aa gaya tha. Ek moment yaad hai jab maine support ko call kiya tha aur response milne mein kaafi der ho gayi thi. Woh thoda ajeeb laga kyunki maine socha tha ki yeh log jaldi se help denge. Baaki training material thik tha, par interaction mein wo tezi nahi thi jo maine expect ki thi. Onboarding thoda complex lag raha tha initially, par manual samajh ke thik karne ki koshish karta raha. Mujhe lagta hai log friendly hain, par thoda better coordination chahiye approval ya confirmation ke case mein. Software update achhi thi aur dialer ka interface bhi theek tha, lekin support team se patience rakhna padta hai. Mujhe laga, main zyda samay bhi waste kar raha hoon jab main directly kisi se problem discuss karna chahta hoon toh. Training ka content quantity mein theek tha, par jo personal touch hona chahiye, wo kam tha. Overall, thodi mixed feelings hain mere about the response speed aur communication clarity.

Yogesh MahajanAssam, IndiaExperience: Published:
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