2 out of 52 of 5Verified purchaseSupport and communication
Socha tha zyada responsive hoga, par dikkat bhi ayi
Jab pehli baar WFHI ke support se baat kari thi, toh mujhe laga ki woh mere issues ko jaldi samjhenge aur turant solution denge. Lekin reality thodi different nikli. Kabhi kabhi response time thoda kaafi late hota tha, jis pe main disappointed thi. Training session ke dauran bhi kuch baar mujhe clarification leni padi, aur reply aane mein thoda waqt lagta tha. Haan, ek baat achhi lagi ki jo response aaya wo kaafi clear tha aur unhone attempt kiya meri problem solve karne ka. Par overall, main expect kar rahi thi ki support team zyada proactive aur fast hogi, takki mere kaam mein rukawat na aaye. Thoda better hona chahiye for busy professionals jo time pe assist chahte hain, warna kaafi frustration hoti hai kabhi kabhi.