socha tha zyada organized hoga, par support thik-thaak tha
Maine socha tha ki jab support call karunga toh steps ekdum simple aur contained honge, jaise ki pehle sign-up confirm karna, phir dialer setup aur phir database ko samjhana. Par reality thodi different thi. Support team ne ekdam basic baatein toh sahi mein kaafi clearly samjhayi, par kabhi kabhi lagta tha ki baatein thodi scatter ho rahi hain, aur main thoda confuse ho jata hoon ki ab kya karna hai. Training materials thode zyada long aur detailed the, isliye jaldi se kaam shuru kar pana mushkil tha. Overall, mujhe laga ki maine jo expect kiya tha ki sab quickly aur logically set up hoga, woh itna straight-forward nahi raha. Par unhone patience se meri queries ka jawab diya, aur communication mein friendly tone thi, jis se mere doubts door hue. Thoda aur polish ki zarurat hai, par main content samajh pa raha tha.