3 out of 53 of 5Verified purchaseSupport and communication
Socha tha zyada help milegi, par khud hi samajhna pada
Maine socha tha ki jab support ya communication ki baat aayegi, toh wo jyada help karenge aur mujhe sab kuch clearly samjha denge. Lekin sach kahun toh zyada tar problems mujhe hi solve karni padi. Training mein kuch cheezein general thi, jinko samajhne mein thoda waqt laga. Jab dialer ya calling tools par issue aaya, toh support ko call kiya, par solutions usually tab tak nahi mile jab tak main khud thoda troubleshoot nahi karti. Sign-up aur payment ke process bhi thoda lamba laga since mujhe invoice ki details comprehend karni padi. Kabhi kabhi updates automatic aate hain, lekin unse system ki functionality par zyaada impact nahi hota. Jadi support se jyada expected thi, magar apne aap bhi kaam kar liya tabhi aage badh paayi.