Socha tha zyada flexible hoga, par timing thoda mismatch tha
Main expect kar raha tha ki support aur communication mere kaam karne ke hours ke hisaab se fully match karega, especially kyunki main odd hours mein zyadatar kaam karta hoon. Par software ki telephonic support ka koi fixed window tha jo mere timings se thoda alag tha. Training sessions bhi mostly standard office timing mein hote, jo mera routine suit nahi karta tha. Phir bhi, jab bhi main unke specified hours mein call karta tha, response warm aur helpful tha. One-off setup toh theek tha, aur updates bhi timely aate rahe. Lekin chalne wale dinon mein jab mujhe hands-on help chahiye thi, toh timing thoda problem create karta tha. Dialer aur database features mere workflow mein fit baithte hain, bas ye scheduling ki chhoti problem thodi irritating lagti thi. Overall, software ka potential acha hai, bas thoda zyada schedule flexible hota toh ideal solution lagta.