Socha tha zyada clear hoga par thoda vague tha
Main expect kar rahi thi ki sales process mein sab kuch bohot clearly samjhaya jayega before main sign up karoon. Jo initial call thi, woh kaafi helpful lagi because unhone mujhe detail mein bataya ki software aur training kya offer karte hain, kaise invoicing aur payments manage hoti hain, aur database use karna kaisa rahega. Lekin baaki jo emails aur website resources the, unmein thoda clarity missing thi — mujhe samajh nahi aaya ki kuch features exactly kaise kaam karenge after training start karne ke baad. Dialer aur calling tools ke bare mein bhi zyada information kisi ne nahi di upfront, isliye mujhe aksar guesswork karni padti thi. Payment process mein bhi thodi delays hui without clear reasons. Ab jab tak maine use karna start kiya, tab tak questions kaafi samajh aaye, par pehle toh thodi confusion thi. Overall, mujhe laga ki main thoda aur structured and transparent explanation expect kar rahi thi pre-purchase phase mein, par jo mila usse chalana shuru kiya toh use karke baad mein samajh aaya.