Socha tha zyada clear hoga, par kuch cheezein confused karti hain
Maine expect kiya tha support aur labels zyada clearly likhe honge takki mujhe tension na lena pade. Lekin jab main dialer set kar rahi thi, toh kuch buttons aur options ke naam mere liye samajhna mushkil tha. Ek particular moment aisa tha jab 'call log' aur 'call history' ke beech difference samajhna thoda confuse kar diya mujhe. Baaki support team ne thoda madad ki thi, par kahin-kahin mujhe laga ki in terms ko aur better way mein explain karna chahiye tha. Database feature kaafi accha tha, lekin uske sath bhi labeling thoda inconsistent laga. Jo main chahiye thi, us hisaab se kaam ho gaya, par asli clarity thodi kam thi. Jo maine socha tha onboarding aur communication ke bare mein, waisa nahi mila poori tarah se, isiliye rating kam rakh rahi hoon.