2 out of 52 of 5Unverified experienceSales and pre-purchase
Socha tha zyada clear hoga par bahut sawal reh gaye
Main expect kar raha tha ki sales aur pre-purchase information ekdum clear aur sab kuch detail me milega, taaki mai bina kisi doubt ke order kar saku. Lekin jab maine sign-up aur invoice process dekha, toh laga ki kaafi cheeze vague reh gayi. Kuch steps jahan pe mujhe laga ki exactly kya karna hai, wahaan instructions utni clear nahi thi. Pricing structure aur renewal conditions bhi thoda unclear lage, jisse mera thoda hesitation badha. Jo thoda acha laga, wo yeh tha ki basic onboarding ke documents samajhne layak the aur support team ne kuch queries solve ki, par expectations ke comparison me clarity kaafi kam thi. Shayad agar sales me details pe thoda dhyan diya jaye toh naye customers ko initial phase me zyada madad milegi.