Socha tha training se help milegi, par kuch kaam nahi aaya
Maine training kaafi attention se start ki thi, par jitna hum expect karte hain, utna support usmein nahi mila. Jo steps software mein dikhaye gaye they, wo practical scenario mein kaam nahi kar rahe the meri setup ke liye. Onboarding ke dauraan jab database synchronize karne ki koshish ki, toh issues baar baar aaye aur dialer properly function nahi kar raha tha. Support team ko call kiya, par lag raha tha ki sahi tarikay se meri problem samajh nahi pa rahe the. Training modules mein bhi kuch important cheezein chhuti hui thi jo mere workflow ke liye zaroori thin. Main toh soch rahi thi ki yeh sab problem solve karne mein kaam ayegi, par practical use mein yeh zyada madad nahi kar payi. Payment process clear tha, lekin software ke basic features meri needs fulfill nahi kar paye. Ye experience thoda disappointing tha kyunki main apne kaam ko remote workflow mein improve karne ki koshish kar rahi thi, par yeh sollution mere kaam ka nahi tha.