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Socha tha thoda zyada help milegi, par mujhe zyada khud sochna pada

5 out of 55 of 5Unverified experienceSales and pre-purchase

Socha tha thoda zyada help milegi, par mujhe zyada khud sochna pada

Main initially expect kar raha tha ki sales aur pre-purchase ke dauran zyadatar cheezen clearly guide ki jayengi aur step-by-step instructions di jayengi. Lekin mujhe lagta hai ki mujhe khud kaafi research aur samajh karna pada ki software ko kaise use karna hai. Jo onboarding ka process tha, usme kuch basic training thi, par zyada tar cheezein mujhe khud seekhni padi. Mujhe social telephonic support se kabhi kabhi clarity mili par poora process itna hand-holding wala nahi tha jitna main expect kar raha tha. Shayad ye positive bhi ho sakta hai kyunki is tarah se mujhe apne hisaab se kaam seekhne ka mauka mila. Sales ke samay jo documentation mili woh standard thi aur usme thodi customization guidance kam thi. Matlab, mujhe laga main expect kar raha tha ki thodi aur ready-made support milegi jo sab kuch aasaan banade, par wahan mujhe thoda zyada khud hi samajhna para. Overall process mujhe jyada self-driven laga jo chal sakta hai par mujhe better intuitive guide chahiye thi initially.

Devang BharadwajLakshadweep, IndiaExperience: Published:
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Unverified experience

The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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