Socha tha thoda easy milega, par thodi problem hui search mein
Mujhe initial expectation thi ki WFHI ka sales aur pre-purchase ka process bahut straightforward hoga, lekin jab maine portal pe jana shuru kiya toh thoda confusion hua. Product categories aur features ke beech clear distinction nahi tha, jis se mujhe kabhi kabhi lagta tha ki main apne liye sahi option find nahi kar pa raha hoon. Lekin mujhe ye baat bhi acha laga ki support team ne queries pe jaldi response diya, aur technical assistance milna thoda aasaan tha. Database feature ke baare mein maine specific questions kiye they jo answer mil gaye. Payment aur invoicing ka process transparent raha, usmein koi dikkat nahi aayi. Jo training aur onboarding modules hain, woh bhi achhi tarah design kiye gaye hain, agar thoda aur organized hote toh behatar experience hota. Mujhe laga ki initial search experience mein thodi aur clarity honi chahiye tha, taki ek naye user ko time zyada na lage portal ko samajhne mein. Overall, product ke features ache hain, bas us initial navigation ko improve karna chahiye.