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WFHI review

Socha tha thoda easier hoga, par support theek tha

3 out of 53 of 5Verified customerSupport and communication

Socha tha thoda easier hoga, par support theek tha

Maine expect kiya tha ki support aur communication zyada seamless rahenge. Jab main database feature use karne laga toh kuch queries thi, aur support team se baat ki. Reply time theek tha lekin kabhi kabhi lagta tha ki mujhe apna kaam khud kaafi samajhna padega. Kabhi toh online resources easily mil gaye, par kuch baar mujhe lagta tha ki woh itni clearly explain nahi karte jitna main soch raha tha. Unka telephonic support tab helpful raha jab mujhe specific billing issue samajhna tha, uss waqt steps clear diye, par overall, mujhe lagta hai experience thoda mixed tha. Kuch tools aur interfaces easy the, par documentation mein thoda aur clarity chahiye thi. Training session mere liye kuch aise hi rahe—kaafi concepts samajh aaye, par kuch cheezen mujhe khud resolve karni padi. Is hisaab se, maine jaisa expect kiya tha woh pura nahi hua, par naya seekhne ko mil gaya.

Jayant MehtaKarnataka, IndiaExperience: Published:
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