2 out of 52 of 5Verified purchaseTraining and onboarding
Socha tha support zyada responsive hoga par kuch kami lagi
Mujhe lagta tha training aur onboarding ke time support thoda zyada responsive milega, par jo mila woh utna impressed nahi karne wala tha. Jab maine questions puchhe technical cheezon ke baare mein, toh reply dene mein kaafi der lagti thi, aur kai baar mujhe dobara follow-up karna padta tha. Training sessions theek the, par kabhi kabhi lagta ki jitni prompt assistance chahiye thi woh nahi mili. Sign-up ke time toh sab theek lag raha tha, lekin jab questions aaye, toh response cycle slow thi. Overall, matlab zyada help milni chahiye thi jab naye software ko samajhna hota hai; thoda aur catch-up hota toh achha hota. Bas yeh samajhne ki koshish ki, par abhi bhi thoda better communication chahiye hoga training ke dauran.