Socha tha support zyada better hoga par ab nahi lagta
Pehle main jis system ka use kar raha tha, support itni tezi se react karta tha ki issues jaldi hal ho jaate the. Par yahan pe support ko samajhna padta hai ki kya problem hai, thoda waqt lagta hai. Ek baar jab dialer ka feature kaam nahi kar raha tha, toh maine support ko call kiya, par response mein bohot waiting hui. Pehle se zyada elaborate explanation bhi nahi mila, sirf basic hi tha. Mujhe laga ki support thoda zyada proactive ho sakta tha par har baar toh woh waise nahi hota. Kuch features toh acha kaam karte hain, like the database integration jo theek hai, par jab baat communication ki aati hai toh wo expectations match nahi kar pati. Mera yeh experience tha jisme support pe bharosa karna thoda mushkil raha. Agar wo thoda aur responsive hote, toh main definitely zyada khush hota. Is baat pe poora yakeen hai ke mujhe lagega ki support system ko aur develop karna hoga.