Socha tha support shayad theek hoga, par daily experience badal gaya
Main WFHI ke support aur communication system ko lekar pehle kaafi optimistic tha. Initial setup ke time pe sab smooth laga, aur dialer bhi acha kaam karta tha. Lekin jaise jaise din beetey, roz ke roz ka support experience disappointing raha. Jab bhi call karne mein dikkat aayi ya database feature thoda slow ho gaya, toh response lena mushkil hota gaya. Expected tha ki support thoda zyada active hoga, specially jab issues baar-baar aayein. Multiple baar bola humne ke kuch updates apne aap ho rahe hain, ya data sync samajh nahi aa raha, par samajhne wala support nahi mila. Yeh toh theek hai ki basic telephonic support tha, par priority assistance itni helpful nahi thi jitni maine sochi thi. Payment aur invoicing process toh sahi tha, wo mein maanta hoon. Training ke instructions clear the par jab daily use mein problem aati hai, toh help chaiye hoti hai, aur wo kam mila. Overall experience thoda frustrating raha, kyunki maine expect kiya tha ki support zyada responsive hoga.