3 out of 53 of 5Verified purchaseSupport and communication
Socha tha support mil jayega, par thoda alag mila
Basically, mujhe laga tha ki jab bhi support chahiye hoga, easily aur quickly mil jayega, par reality thodi alag nikli. Jab problem aayi, toh support team ne acha respond kiya, par kahi baar mujhe lagta raha ki unko exact issue samajhne ke liye mujhe phir se explain karna pad raha tha, jo thoda time-consuming tha. Waise team friendly thi aur samajhne ki koshish kar rahi thi, par expectations jitne clear aur simple the, woh thoda complex hote ja rahe the. Abhi ke liye toh mujhe lagta hai ki jab tak practices samajh nahi aati, mujhe support ki zarurat parta rahega, toh aise mein patience rakhna padega. Lekin overall jo help mili use main appreciate karti hoon, bas hope karti hoon agle baar thoda zyada smooth ho jayega ye process.