2 out of 52 of 5Unverified experienceSupport and communication
Socha tha support clear hoga, par explanation confuse raha
Support se baat karte waqt main expect kar rahi thi ki sab clear aur direct answer milega, par jo mila woh mujhe surprise kar gaya. Jo explanations diye gaye the, woh complicated the aur kai baar mujhe lagta tha ki woh meri baat samajh nahi paaye. Bas technical terms ka use unhone kiya bina mujhe simple mein bataye ki kya karna hai. Jab maine clarification maangi, toh wo bhi precise nahi thi. Training ke dauran ya software update ke baare mein clear instructions honi chahiye thi. Response time thoda theek tha, par communication mein clarity nahi thi, jo frustrating ho sakti hai jab aapko jaldi solution chahiye ho. Jaldi baat samajh na paana aur unsatisfactory explanations ke wajah se main thoda disappointed rahi.