Socha tha support better hoga, par itna disappoint nahi thi
Main soch rahi thi support se milne wali madad mere expectations se thodi zyada honi chahiye thi, par jab maine call kiya training ke dauran, toh support experience itna kharaab bhi nahi tha jitna main expect kar rahi thi. Ek particular call tha jab mujhe dialer ke setup mein help chahiye thi, wahan thodi der baad unhone meri baat samajh kar proper guide kiya, jo achha laga. Baaki general queries ke liye mujhe lagta hai ki unka response thoda slow tha, aur kabhi kabhi mujhe lagta tha ki zyda pro-active honi chahiye thi, taaki confusion jaldi dur hota. Onboarding mein documentation kaafi theek thi, lekin training ke kuch parts poorly explained lage jab main training portal mein thi. Lekin overall main yehi kahungi ki support ne mere initial doubts clear kiye, agar thoda aur tez hote toh puri tarah satisfied karti. Kuch cheezein jaisi ki automatic updates ke changes explain karna better hota.