Socha tha support better bhi hota lekin timing ne surprise kiya
Maine kai baar support team ko contact kiya tha us period mein jab main major tasks kar raha tha. Socha tha ki shayad unka response mera kaam karne ke hours ke hisaab se mile, lekin usme thodi flexibility ki kami thi. Unhone apni timings bata di thi initially, par main soch raha tha ki thoda zyada aaram se support milega jab main active hota hoon. Phir bhi unka telephonic response kaafi helpful tha jab unko reach kiya, data base related problems aur dialer issues ko solve karne mein madad ki. Automatic updates bhi theek kaam kar rahe the aur software access mein kabhi serious dikkat nahi aayi. Overall mujhe thoda confuse karne wala experience tha timing ki wajah se, par product aur support ki quality mein jyada farak nahi tha. Lekin yeh baat mujhe kaafi hairaan kar gayi ki work hours ke ilawa support kam milta tha jo main shayad nahi expect kar raha tha.