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WFHI review

socha tha support acha hoga but zyada nahi hua

2 out of 52 of 5Verified purchaseSupport and communication

socha tha support acha hoga but zyada nahi hua

Maine support aur communication kaafi expect kiya tha par zyada madad nahi mili. Jyadatar cheezein mujhe khud hi samajhni padhi aur karni padhi without bahut zyada guidance. Telephonic help par kabhi kabhi delay hota tha aur jab main poochti to detailed samjhane me time lagta tha. Onboarding process mein bhi itna assistance nahi mila jitna socha tha, jo training ke baad software setup ke liye zaruri tha. Signs of improvement to the payment aur invoicing process theek the, koi major dikkat nahi thi wahan par. Database features kaafi handy hain, jo maine khud explore kiya. Automatic updates chalti rahi par update ke baad kabhi kabhi thodi confusion hoti thi ki kya naye functions hain. Agar dubara lena ho toh main sochungi, par shaayad support thoda improve ho tabhi baar le paungi. Overall, expectations se kam tha ye experience mere liye.

Anjali GillAssam, IndiaExperience: Published:
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