Socha tha support accha hoga, par disappoint hi hui main
Pehle maine jo tools use kiye the, unka support thoda zyada samajhdaar aur humble tha, par yahan toh lagta hai jaise koi sampark karne par hi bhool jaye. Maine support se contact karne ki koshish ki lekin ya toh baat nakami si lagti thi ya fir awaaz hi nahi samajh paayi. Feedback dena toh chhod, response aane mein kuch der lagti thi, jo mere liye bahut frustrating thi. Mujhe bahut baar lagta tha ki main ye baat samjha chuki hoon, par baar baar repeat karna padta tha. Communication itna weak tha ki software ki jo basic setting thi, woh bhi clear nahi ho payi jo maine expect kiya tha. Jo dialer aur database integration ke liye help chahiye thi, woh bhi cover nahi hui jab mujhe samasya aayi. Overall jo assurance thi software ke saath, woh bahut different nikalti hai jab support service kamzor ho. Main abhi bhi soch rahi hoon ki kya mujhe yeh use karna chahiye ya nahi, kyunki jab help milne ki zarurat thi, toh woh bilkul nahi mila. Ye mera experience tha, bas ye hi kahungi ki inki support team mere liye kaam nahi kar paayi.