Socha tha straight, par mila thoda zigzag process
Mujhe laga tha ki software ka access aur onboarding steps ekdum logically arranged hongi, jisme pehle payment ho, fir software access aur phir training. Par jab main actual use kar raha tha toh sequence thoda alag mila. Kabhi kabhi dialer ka setup karne se pehle mujhe database ko samajhna padta tha, jo mujhe lagta tha pehle hota. Kuch steps extra lag rahe the, jiski wajah se training process thoda lamba hua. Support ka system acha tha, lekin thoda confuse kiya ki kab kis cheez kaise submit karni hai. Jo updates aate rahe, unhone process ko better banaya par mujhe lagta hai unko onboarding mein thoda aur streamlined karna chahiye. Payment aur invoicing straightforward the, no problem wahan. Agar sab kuch expected order mein hota toh bohot faida hota use karne wale ke liye.