Socha tha smooth hoga par thoda alag hi nikla
Mainne expect kiya tha ki sales aur pre-purchase support ekdum smooth hoga, lekin jab mujhe ek clarification chahiye thi toh process thoda confusing laga. Ek baar jab problem samne aayi, toh mainne call kiya, aur wahan ka experience average tha; mujhe laga zyada technical help milni chahiye thi us moment par, par milna limited tha. Baaki time sab theek tha, onboarding basics clear the aur training kaafi standard tha. Kuch tools jaise dialer aur database feature sahi chal rahe the, aur automatic updates bhi acha kaam kar rahe the. Sign-up aur invoice process mein bhi koi extra complication nahi thi, bas thoda wait karna padta tha kabhi kabhi. Overall, main keh sakta hoon ki jo demand ki thi product se, wo mila hai par sales support wo thoda kamzor tha jahan mujhe zarurat thi. Ye based on meri personal expectation hai ki poora experience seamless hona chahiye tha, par thoda soft spot reh gaya.