Socha tha smooth hoga, par sab confused kar diya
Maine socha tha training aur onboarding ka process simple hoga, but labels aur wording nahi clear thi. Jo dialer software ka interface tha, woh kabhi kabhi samajh nahi aata tha ki next step kya hai. Thoda lag gaya ki training modules mein terms jo use kiye hain woh everyday language se alag hain, isliye mujhe samajhne mein problem hui. Dusra jo issue tha, wo thi ki database feature ki instructions different jagah pe mixed thi, so confusion badh gaya. Support se baat karne mein time lagta tha, kyunki unke paas bhi often mujhe clarify karna padta ki mera kya problem hai exactly. Billing aur payment pages pe bhi instructions clear nahi diye the, is wajah se mujhe baar-baar process samajhne ke liye call karna pada. Main ye expect kar raha tha ki sab kuch simple aur straightforward hoga, but yeh sab milake mujhe kafi frustration di. Training theek thi, par uska presentation achha ho toh jyada fayda hota. Overall, mujhe laga ki software bahut user-friendly nahi tha, especially jab mujhe jaldi se kaam shuru karna tha. Wording aur labels mein thoda sudhaar chahiye bilkul.