Socha tha slow hoga but response tha next level
Maine socha tha ki sales team se baat karne mein thoda time lagega because generally aise platforms me response thoda slow hota hai. Lekin jab maine sign-up ke baad questions ke liye contact kiya toh unhone almost turant reply kiya. Wo log itne proactive the ki har baar mera query clear karte rahte, and even jab main thoda confuse hota tha ki software kis tarah se mera workflow fit karega, they took time and explain karte rahe patiently. Mujhe lagta hai, main thoda hesitant tha initial phase mein, ki payment process clear hoga ya nahi, par unka invoicing system simple tha and they sent timely invoices jo mujhe follow karne mein madad karte the. Jo training module tha, uske baare mein bhi maine clarification mangi thi sales team se, wo bhi achhi tariqe se samjhaya. Overall, itna positive experience tha ki honestly main soch raha hoon ki agar next update bhi aaya toh main definitely contact karunga because unka support aur sales responses mujhe bohot helping lage.