Socha tha simple hoga, par thodi surprises mili
Jab maine support se contact kiya toh main expect kar raha tha ki mujhe ekdum quick aur clear answers milenge, aur usually hota hai waise. Lekin yahan kuch cheezein mujhe thodi alag lagi. Support team friendly thi par kabhi kabhi response thoda late mila, jo shayad expected se slow tha. Training ke modules bhi ache the, but main thoda confused tha ki kab konsi call karni chahiye aur dialer ko kaise best use karein. Mujhe laga ki thoda aur detailed help hone chahiye hota jab main onboarding flow ko follow kar raha tha. Jo cheez mujhe surprise kiya, woh tha ki database feature zyada flexible hai, is baare mein mujhe pehle training mein clear nahi bataya gaya tha. Billing aur invoicing standard the, aur sign-up process bhi kisi had tak easy tha. Overall, maine jitna expect kiya tha us se milkar thoda better laga, bas support speed aur communication mein thoda improvement chahiye tha.