socha tha simple hoga par thoda confusing nikla poora process
Jab mene yeh product lena start kiya tha toh mujhe laga ki payment aur billing ka system simple hoga, jaise ki mostly hota hai straightforward invoice request karna payment dena aur sab clear ho jana. Par jab mujhe actual process start karna pada toh thoda zyada confusing laga. Mujhe payment ka confirmation milne mein delay hua aur invoices thik se align nahi ho rahe the mere records ke saath. Ye laga ki ho sakta hai mera expectation bohot zyada simple tha, par fir bhi koi basic cheezein toh honi chahiye jinpe mujhe zyada samay na lagta. Sign-up process bhi thoda slow tha aur mujhe baar baar clarify karna padha support ko ki mere steps sahi hain ya nahi. Haan ek baat ye thi ki telephonic support thoda sa helpful tha, woh log time dete hain aur patiently sunte hain, par solutions thode general hote hain. Training ka content bhi thoda generic laga mujhe, jisme zyada customization nahi thi mere needs ke hisaab se. Overall mujhe laga ki jo maine expect kiya tha ki payment aur billing process hassle-free hoga, woh nahi mila. Soch raha hoon ki kya next time help lene ki zarurat padegi isi wajah se, abhi uske baare mein clear nahi hoon.