3 out of 53 of 5Verified purchaseSales and pre-purchase
Socha tha simple hoga, par thoda alag experience mila
Main sochta tha ki sales aur pre-purchase steps straightforward honge, matlab ek logical order mein sab clarify kar diya jayega. Lekin jab main signup kiya toh thoda experience alag tha. Pehle toh invoice simple lag raha tha, par payment ke baad kuch cheezein samajh nahi aayi jo follow up mein clear hui. Jo onboarding flow tha, usme bhi kuch steps ko repeat karna pada jo avoid ho sakte the. Mujhe laga main pehle hi sab kuch samajh jaunga, lekin thodi complexity thi jiske wajah se baar-baar support ko explain karna pada apni situation. Training sessions bhi thode basic the aur kuch advanced baatein miss ho gayi. Overall, itna asaani se process complete nahi hua jaise maine socha tha, par product kaam to karta hai aur support bhi milta hai.