Socha tha simple hoga, par reality kuch alag thi
Main software use karne ki koshish kar rahi thi, par mujhe bahut problem hui jo mujhe nahi expect thi. Jab mujhe database feature dhundhna tha, toh menu options itne clear nahi the jitna maine socha tha. Har jagah alag tarah ke labels the jisne confusion badha diya. Training modules bhi itne useful nahi lage. Main ne expect kiya tha ki onboarding ke dauran sab easy tarike se samajh aa jayega, par mujhe lagta hai ki mujhe bhatakna pada software ke andar ke features ke beech. Calling dialer setup karna bhi itna straightforward nahi tha. Mujhe lagta tha ki main support ko phone karungi tab mujhe shayad guide mil jaye, lekin telephonic support bhi zyada helpful nahi laga jab maine unse samasya batayi. Invoice aur payment process bhi thoda complicated laga, aur mujhe baar baar confirmation ke liye phone karna pada. Is sab ne mera patience thoda kam kar diya. Main yeh nahi keh rahi ki software bilkul bekaar hai, par mujhe laga tha ki main thoda easy aur accessible experience paungi jahan mujhe apne kaam me zyada dhyan dena ho, na ki navigation mein.