Socha tha simple hoga, par labels samajh nahi aaye
Jab main training kar raha tha WFHI ke software ki, toh mera expectation tha ki sab steps simple aur clear honge, par mujhe thoda confusion hua. Pehle onboarding ke time jab main labels padha jaise "Workflow activation" Aur "Resource allocation", mujhe lag raha tha ye thoda jargon hai aur main samajh nahi paaya ki use kaise karna hai. Training module mein bhi, jab dialer ko kaise set up karna hai bataya gaya, toh kahin kahin instructions mujhe bahut complex lage, specially kyunki main remote software mein naya hoon. Tutorial videos thik the, but unka sequence mujhe fitting nahi lag raha tha mere kaam ke hisaab se. Database feature ki bhi explanations thodi over complicated thi and mujhe baar baar pause karke samajhna pada. Payment ke process aur sign-up mein problem nahi hui, par training ki language aur terms mujhe thoda unclear lage, jo shayad beginners ke liye thoda difficult ho sakte hain. Support team se kuch phone pe baat ki par explanation complex thi jo mere confusion ko kam nahi kar paayi. Overall, jo maine expect kiya tha aur jo mila, dono mein kaafi difference tha aur mujhe lagta hai unko onboarding ko aur user-friendly banana chahiye.