Socha tha simple hoga, par billing thodi confusing nikli
Main expect kar rahi thi ki payment process seedha aur transparent hoga, par mujhe jo invoice mila usme kuch extra charges the jo pehle clear nahi tha. Sign-up ke time mujhe laga ki sab clear hoga, par payment ke baad mujhe multiple follow-ups karni padi billing clarify karne ke liye. Email se jo support mili, woh partly helpful thi, par overall process thoda frustrating raha. Training ke charges aur software ke access ke baare me pre-purchase mein better clarity milti toh acha hota. Software itself theek laga, lekin jo payment aur invoicing experience raha, wo meri expectations se match nahi karta tha.