Socha tha simple hoga but steps mix lagen thode contradictory
Jab main WFHI se contact kiya for pre-purchase questions, toh expect tha ki steps ekdum clear aur ordered hongi, matlab pehle sign-up fir training aur baad mein access dena. Lekin actual process mein mujhe thoda mixed signals mile jahan pehle se hi training content ka access mil gaya tha bina fully completing payment process ke. Yeh thoda confusing tha kyunki mujhe laga ki pehle payment confirm hoke hi sab kuch milega. Dialer aur database ke baare mein detail se explain karne se pehle mujhe invoicing ke baare mein alag se contact karna pada, jo process ko thoda expand karta tha. Support se baat karte waqt unhone mujhe stepwise guide diya, par overall jo flow tha, woh thoda back and forth feel hota tha. Shayad yeh mera initial experience tha, magar main sochta hoon ki onboarding aur sales steps ko thoda aur integrate karke streamlined karna better rahega.