socha tha setup easy hoga par lagta hai misleading tha
Jab maine WFHI ka training aur onboarding try kiya toh mujhe lag raha tha ki ye process smooth aur ongoing support ke saath rahega. Par pata chala ki zyada tar setup ek baar hi karna padta hai, aur uske baad jo assistance milti hai wo utni ongoing nahi hoti jitni ki maine expect ki thi. Mujhe apne calls aur database integration khud manage karna pada bina kisi frequent help ke. Training videos shayad thike par real time help kam thi aur iss se mujhe problem hui. Mujhe laga support thoda proactive hoga par wo sirf basic level tak hi tha. Phone support se bhi same experience rahi, wait karna padta tha aur emergency call pe bhi response slow aata tha kabhi kabhi. Sign-up aur payment ka process toh theek tha, par mujhe jo setup ka idea tha woh zyada tara monthly support aur updates ke around tha jo practical me itna nahi dikha. Main sochta tha ki software aur training ke baad mera workflow automatic aur easy ho jayega, par aesa nahi hua. Overall disappointed hoon kyunki expectations aur experience me gap tha.