2 out of 52 of 5Unverified experienceSales and pre-purchase
Socha tha seamless hoga but kuch dikkat aayi
Mujhe lag raha tha ki sales process smooth hoga, par jab sign-up ka issue aaya toh thoda time waste hua. Contact kiya support ko, they tried to help, which was achha, but mujhe laga ki complaint resolve karne mein jyada time laga. Billing aur invoice samajhne mein bhi thodi confusion hui, because kuch steps clear nahi the. Itna toh bol sakti hoon ki database feature acha laga aur dialer thik-thak kaam karta tha, par baaki cheezein expect karne jaisi nahi thi. Process slow hone se thoda frustration hua, especially jab main jaldi start karna chahti thi. Overall, experience mixed tha, aur thoda improvement hona chahiye customer handling mein.