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WFHI review

Socha tha sab kuch smooth hoga par kafi surprising tha experience

1 out of 51 of 5Unverified experienceSoftware and access

Socha tha sab kuch smooth hoga par kafi surprising tha experience

Shuruaat mein mujhe laga ki software aur access process straightforward hoga, par sach kahun toh end tak confident feel nahi kar paayi. Pehla problem tha login karte waqt jo bar bar error dikha raha tha, isse thoda hesitate hui main. Training attempt kar rahi thi, lekin kabhi kabhi sessions ke samay clear updates nahi milte the, jo thoda disappointing tha. Dialer aur calling tools kaafi bar slow ho jate the, jo mera workflow disrupt karte the. Database feature ka use karna bhi thoda challenging laga, especially jab automatic updates kafi bar unexpected changes laate the bina kisi prior notice ke. Billing aur payment process se related questions ke liye support se baat karne mein bhi thoda delay hota tha, jis se confidence kam hua. Invoice receive karne mein bhi inconsistencies thi jo mujhe confuse kar rahi thi. Telephonic support dene wale log meherbani se aur samajhdari se baat karte the par phir bhi baar baar explanations deni padti thi. Socha tha itna complex nahi hoga sab kuch, par yeh sab dekh kar mujhe laga ki main kabhi poori tarah ready nahi ho paayi is system use karne ke liye.

Seema SalviRajasthan, IndiaExperience: Published:
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Unverified experience

The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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