Socha tha sab clear hoga, par confusion hi zyada mili
Jab main WFHI ke training aur onboarding ke baare mein sochti hoon ab, toh sabse ajeeb cheez yeh thi ki jo explanation di gayi thi, wo mujhe taiyyar karne se zyada confuse kar gayi. Training modules mein technical terms aur software ka use thoda unclear tha aur mujhe bohat baar samajhne mein dikkat hui ki kaunse feature kaise kaam karta hai. Main soch rahi thi ki onboarding mein sab step-by-step clear hoga lekin actual mein kaafi steps mix ho gaye the aur mujhe lagta hai ki agar basic explanation better hoti toh zyada asaani hoti. Dialer aur database features pe jo bhi practical setup karne the, unke baare mein mujhe baar-baar support ko phone karna pada kyunki app transfers aur data handling clear nahi thi. Payment aur invoicing ke process bhi struggled karaya thoda because mujhe samajh nahi aaya ki actual mein kab aur kaise invoice milega. Overall training se mera confidence build hona chahiye tha, par woh feeling nahi aai. Yeh experience mujhe ek sense deta hai ki iska onboarding flow thoda zyada user-friendly nahi bana hua hai, aur clarity ke liye better guidance honi chahiye thi.