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WFHI review

socha tha sab asaan hoga, par thoda different nikla experience

3 out of 53 of 5Verified customerSales and pre-purchase

socha tha sab asaan hoga, par thoda different nikla experience

Main soch raha tha ki wfhi ka sign-up aur pura sales process ekdum simple hoga, kyunki jo description mila tha woh kaafi positive tha. Shuruaat me toh sab sahi laga, payment process smooth tha aur invoice time pe mil gaya. Par jab maine software ko use karna start kiya toh mujhse thoda sa mismatch laga. Training aur onboarding expect kiye ke jaisa nahi thi, thoda zyada detailed explanation ki zarurat thi. Support bhi thik tha, par mujhe lagta tha ki communication aur support me thoda aur clarity honi chahiye thi. Calling tool aur dialer sahi se kaam karte toh hain, par kabhi kabhi lagta ki thoda slow respond karte hain updates. Database feature ka integration accha laga, par mujhe thoda aur customization options ki umeed thi. Invoices aur billing process clear tha, lekin updates kab aur kaise aayenge uska pata chalna chahiye tha. Mujhe lagta tha ki main asaani se sab samajh jaunga, par thoda sa waqt laga system ko fully samajhne me. Overall the experience thoda different tha as expected, par main continue karunga aur hope karta hoon ki future me thoda aur enhancement hoga.

Omkar AwasthiGujarat, IndiaExperience: Published:
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