Socha tha quick process hoga, par repetition aur wait hua zyada
Pehlay mujhe laga tha ki sign-up aur pre-purchase process simple aur fast hoga, jaisa ki kisi software mein asar hota hai. Lekin jab main contacts kiya, toh mujhe baar-baar wahi baatein repeat karni padin aur responses mein kaafi waiting time hua. Training ke offers ke baare mein pucha, toh har baar different agent se baat karne par wahi information waapas milti, jo frustrating tha. Invoice aur payment ke steps ki clarity thi, par baar baar confirmation lene ka process time-consuming laga. Mujhe laga tha ki smooth aur efficient handling hogi, par aakhir tak main impatient feel kar raha tha kyunki mein expected tha ki start se hi har cheez streamlined hogi. Haali ki baat hai, support ne reasonable help toh di, par overall process boring aur tedious lagaa. Yeh thoda disappoint karne wala tha considering ki main jaldi kaam shuru karna chahta tha.