3 out of 53 of 5Unverified experienceSupport and communication
Socha tha quick hoga, par thoda wait hua overall
Maine WFHI ka support experience kiya aur socha tha ki main jaldi se apni problems solve kar paunga, par reality kuch alag thi. Pehle mujhe laga support thoda slow aur repetitive hoga, thoda wait karna padega, lekin kabhi kabhi lagta tha ki unke response thode se fast hain, jo thik tha. Jo training aur onboarding options diye the, unme thoda clarity thi, lekin jab maine multiple baar unse contact kiya, toh kuch baar use karte karte lag raha tha ki baar baar same questions repeat karne padh rahe hain. Mujhe lagta hai ye partly system ki wajah se tha aur partly support team ki approach se. Jo feedback mera tha, wo mixed tha, kuch cheezein achhi hongi to kuch improve karne wali hongi.