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WFHI review

Socha tha ongoing support milega par mainly one-off tha

3 out of 53 of 5Verified customerSupport and communication

Socha tha ongoing support milega par mainly one-off tha

Maine expect kiya tha ki setup ke baad bhi ongoing support zyada milega, par jo mila wo mostly one-off instructions ke liye tha. Matlab, onboarding mein kaafi detailed training hui thi aur wo initial setup mein help karti thi. Lekin jaise-jaise actively use karna shuru kiya, mujhe lag raha hai ki self-help resources pe zyada rely karna padta hai. Phone support available hai par uska response har bar immediate nahi tha. Ye thoda mismatch tha mere expectations se, kyunki sochi thi ki setup ke baad bhi regular guidance clear milegi. Khud ke liye kaam karne wale ko ye theek lag sakta hai, par jo thoda adhik help chahte hain, unko ye thoda challenging lag sakta hai. Dialer or database ke use mein kabhi kabhi confusion hota hai jaha par mujhe zyada samjhaya ja sakta tha ongoing support ke taur pe. Overall, balance thoda uneven laga kyunki initial help achhi thi, par baad mein support moderately limited tha.

Malini SrinivasanNagaland, IndiaExperience: Published:
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