Socha tha kuch aur, mila kuch aur
Jab main training aur onboarding ke baare mein pehle samajh raha tha, toh mujhe laga tha ki sab kuch kaafi easy aur straightforward hoga. Lekin jab maine actual software open kiya aur onboarding flow start kiya, toh itna clear nahi tha ki mujhe kya karna hai. Jo explanations diye gaye the, wo mere liye kaafi confusing lage aur thodi incomplete bhi. Dialer tools ki jo training thi, usme bhi kaafi inconsistencies dikhi jo main expect nahi kar raha tha. Software ki jo terminology use ki gayi thi, wo mere liye thodi ajeeb thi kyunki woh clear hindi ya simple english mein nahi thi, isliye samajhne mein dikkat hui. Ek time ke baad mujhe lagne laga ki shayad main galat platform pe aa gaya hoon, kyunki jo mujhe dikhaya gaya tha, uske mutabik ye experience different tha. Support se baat karne mein bhi time zyada lag gaya, kyunki mujhe baar-baar apni problem ko repeat karna pada. Overall, ye training aur onboarding mere liye work nahi kar raha tha aur main kaafi frustrated tha. Shayad kisi aur ko ye process better lage, par mere liye yeh expectations par pura nahi utara.