Socha tha kaam karega, par support ne surprise kiya
Main software lene ke baad poori umeed laga raha tha ki sab smoothly chalega. Lekin jo problems mujhe aaye unka response time itna slow tha ki frustration ho gaya. Dialer ke technical issues baar baar aaye, aur call support itna responsive nahi tha jitna mujhe chahiye tha. Jab support ko bola to unhone several baar promises diye ki issue resolve kar denge, par kuch bhi timely nahi hua. Automatic updates ki wajah se kuch features broken ho gaye, par update ke baad status check karne mein bhi time lag gaya. Database integration mein bhi dikkat aayi, jo mera kaam aur slow kar diya. Mujhe laga ki sign-up process simple hoga par invoice aur payment mein bhi delay hua, jisme time zyada barbaad hua. Overall, ye software mera kaam improve karne ki bajaye , complications la raha hai. Mujhe laga tha ki training aur onboarding se basics clear honge, par unka flow itna effective nahi laga. Mujhe unke telephonic support se bhi koi satisfaction nahi mila, har baar baar baar wait karna padta tha. Ye sab cheezein mila ke mera experience bahut disappointing raha.