Socha tha jyada smooth hoga, par kaafi cheezein khud karni padi
Main jab sign-up karta tha toh socha tha ki sab kuch easily set ho jayega, par mujhe apne hisaab se kaafi cheezein work out karni padi. Jo onboarding flow hai, usme thodi clarity ki kami thi, matlab kuch steps the jinke baare mein mujhe khud sochna pada ki aage kaise badhna hai. Software ka dialer function mujhe theek laga, vo chal raha tha without much problem, par jo database feature hai vo itna user-friendly nahi. Automatic updates to hote rahe, par kabhi kabhi lagta tha ki update ke baad kuch naye bugs bhi aa gaye. Support ko call kiya toh response mila, par wo zyada helpful nahi tha, sirf bhoole-bhatke instructions diye jise samajhna mushkil tha. Payment process theek tha, invoices mil gaye aur woh clear the. Lekin poora experience thoda khud se struggle karna pada, matlab sales ke dauran mujhe jo expectation thi, fully match nahi hui.