Socha tha jyada ongoing help milegi, par initial setup hi zyada kaam laga
Maine jab sales se baat ki thi tab mujhe laga ki ye service ongoing basis pe bhi kaafi support karegi, jisme client ko baar-baar guidance milti hai. Lekin jab sign-up aur onboarding process shuru ki to zyada tar workload initial setup pe hi gaya. Wo database setup karna, dialer tools configure karna aur payment methods ko samajhna ek baar ke liye thoda zyada extensive tha. Haan, support team ka contact lena feasible tha but uske baad jo repeat follow-ups chahiye thi, wo expected se kum thi. Mujhe laga tha ki training aur continuous updates ke saath mujhe regularly help milegi, par asli me zyada focus pehli baar login aur sign-up pe tha. Wo ek moment jab invoice aur payment clear hua, tab mujhe laga ki yeh process kaafi organized hai. Overall, initial purchase ke dauraan jo ek-off setup hua wo kaafi thik tha, par ongoing support aur proactive communication mein thoda gap dikh raha hai. Shayad future me ye features improve hongi to user experience aur better ho sakta hai.