Socha Tha Jaldi Support Milegi, Par Reaction Thodi Dheemi Thi
Jab maine pehli baar WFHI ke sales team se contact kiya, toh mujhe laga tha ki wo bahut fast aur helpful honge, jaise main expect kar rahi thi. Par jab actual mein interaction hua toh response time thoda slow tha aur mujhe lag raha tha ki unke paas thoda generic answers hain jo meri specific queries ko address nahi karte the. Sales wale baat karte waqt main compare kar rahi thi ki dusre software sellers kitne tezi se practical solutions dete hain, toh yeh experience thoda disappointing tha. Lekin unki overall professional approach achhi thi aur kisi point par unhone mujhe clearly bataya ki kaise sign-up aur invoicing process chalega, yeh clarity good thi. Main yeh nahi keh rahi ki pura experience bura tha, par jo maine expect kiya tha uske mutabik nahi tha jo mila. Agar communication thoda zyada personalised aur timely hota toh shayad main zyada confident feel karti ki main decision achhe se le rahi hoon.