Socha tha jaldi mil jayega support, par dhoondna pada kaafi
Maine support lene ke liye phone kiya, hoping ki asaani se mera issue solve ho jayega. Lekin jab main pehli baar call kiya toh mujhe bahut confusion hua ki mujhe kis department ko call karna hai, kyunki website pe clear instructions nahi the. Ek baar jab sahi person mil gaya toh unhone achhi tarah se mera problem samjha aur solution diya. Baaki time jo maine software use kiya, documents aur help sections dekhne ki koshish ki, par mujhe zyada useful info nahi mili. Mere liye toh yeh kaafi frustrating tha kyunki main chaahti thi ki main easily apni queries ka answer mil jaye. Overall communication expected se adhik clear nahi thi, lekin jab actual help mili toh wo thodi comforting thi. Toh mujhe lagta hai ki navigation aur support system dono ko improve karna hoga.